Pay and Delivery
For your online payments, the withdrawal amount from your credit card will be made at the end of your order. In case of possible order cancellation or order cancellation due to inventory problems, a refund to your credit card will be made within 2-3 business days.
Delivery
We strive to deliver the products you have ordered to the cargo on the same day. For products that take time to supply, the shipping delivery time is 8-10 days Jul as specified in the product detail. You will be informed in case of possible delayed delivery.
In order for the product delivery to be carried out without interruption, please provide the address of your location as the delivery address during the day.
Your requests will be processed to be prepared according to the delivery type you have determined at the end of the order. After your orders are confirmed, they will be delivered to the Cargo company at the end of 3 (three) working days at the latest.
You can discuss the different delivery conditions by consulting our customer representative.
Pay Tracking
If the system in question cannot perform the transaction due to any problem, our visitor is informed of this situation as a result of the pay page.
In case of any error at the specified address, a connection is established with the ordering party regarding the order that cannot be delivered.
The validity of the e-mail address specified by our visitor is confirmed by an automatic e-mail sent after the transfer of the order.
We are responsible for the realization of the delivery as well as the customer to the bank where we use the credit card system.
Please pay attention!
Please open and check the packages that you think were damaged during shipment in front of the company official you received. If you think that there is any damage to the product, do not take delivery of the product by attaching a report to the cargo company.
After the delivery of the product, it is accepted that the cargo company has fully fulfilled its duty.
If the product is damaged: The report that you have prepared as soon as possible info@astirastore.com inform him of the address.
If you perform these operations, we will start working on your package and ensure that the delivery is repeated as soon as possible.
If you briefly explain why you want to return the product in this e-mail, you will help us in our work related to the product.